Frequently Asked Questions
Quickly find answers to questions about VietBigBus services, booking, payment, and policies.
Each stop is clearly marked with Viet BigBus signage and is displayed on the route map. Stops are also announced onboard, making it easy for passengers to recognize and prepare for their desired destination.
Buses depart every 20–30 minutes, depending on the time of day.
- Day Tour: 08:30 AM – 03:30 PM
- Night Tour: 04:00 PM – 11:00 PM
Please note that departure frequency and operating hours may vary depending on traffic conditions and operational requirements.
Viet BigBus currently offers the following ticket options and combo packages:
- Day Tour – Explore the city's iconic landmarks during the daytime.
- Night Tour – Experience the beauty of Saigon illuminated at night.
- Combo Night Tour + Dinner Cruise – Enjoy a memorable evening combining a double-decker bus tour with a dining cruise along the Saigon River.
Ticket prices are available according to the current published price list and may vary depending on promotions or booking channels.
- Child tickets apply to children aged 6 to 11 years old.
- Children under 6 years old may travel free of charge when sharing a seat with an accompanying adult.
- If a child under 6 years old requires a separate seat, a child ticket must be purchased.
For safety and comfort, children should always be accompanied by at least one adult during the journey.
Advance booking is highly recommended to secure the best available seats, especially for the Night Tour and Combo Dinner Cruise, which are among our most popular experiences and may sell out during peak periods.
Booking in advance also helps ensure a smoother and more convenient travel experience.
We accept a variety of payment methods for your convenience, including:
- Cash
- Bank transfer
- Credit and debit cards
- E-wallets
- Online payment gateways (depending on the booking channel)
Available payment options may vary based on where and how you purchase your ticket.
The onboard audio guide system supports more than 10 languages, including Vietnamese, English, Korean, Japanese, Chinese, and several others, ensuring an informative and enjoyable experience for international visitors.
Each seat is equipped with a headphone jack, allowing passengers to conveniently listen to commentary about the city's history, culture, and landmarks throughout the journey.
A Hop-on Hop-off bus tour allows you to freely board and disembark at any designated stop along the route as many times as you like while your ticket remains valid. This flexible service lets you explore attractions at your own pace and continue your journey whenever you're ready.
Viet BigBus offers an exceptional sightseeing experience with internationally standard double-decker buses, providing panoramic 360° views of the city. Enjoy the unique Saigon Heritage route, carefully designed to showcase the city's most iconic landmarks, while the multilingual audio guide system enriches your journey with fascinating stories about Saigon’s history, culture, and architecture.